Index Server 2.0 Fails to Install from Add/Remove

• Microsoft Index Server version 2.0

SYMPTOMS

When you install Microsoft Index Server version 2.0 after Microsoft Internet Information Server (IIS) version 4.0 has been installed, you may receive the following error message:

IS failed to modify the metabase.

CAUSE

This error message appears when the script map is larger than 2 KB. This is usually the result of installing products that create duplicate script map entries.

WORKAROUND

To allow installation of Index Server, you can remove any duplicate or unused entries from the script map. To modify these mappings, follow these steps:

1. In the Microsoft Management Console, go to the Properties dialog box for your Web site.



2. Select the Home Directory tab, and then click the Configuration button.



3. The Application Mappings dialog box should appear. Review the current mappings and remove any duplicates or mappings that you are not using.

STATUS

Microsoft has confirmed this to be a problem in Index Server version 2.0.

MORE INFORMATION

Certain applications create duplicate script map entries for each Web site in IIS. For example, if you have 50 Web sites, then you would end up with 50 identical mappings. The 2-KB script map limitation is only for installation of Index Server.

Keywords :
Version : WINNT:2.0
Platform : winnt
Issue type : kbbug