NT Option Pack Fails to Install with Turkish Regional Settings

ID: Q184211

The information in this article applies to:

Microsoft Index Server version 2.0

SYMPTOMS

When you run the Microsoft Windows NT Option Pack Setup program on a computer running Windows NT 4.0 or Windows 95 with the regional settings set to Turkish, the following error message appears:

Microsoft Index Server setup internal error: can't get version.

CAUSE

The Setupapi.dll file is unable to process the "I" character. As a result, Setup cannot find the version string in the Is20.inf.

RESOLUTION

NOTE: You must copy the contents of the Microsoft Windows NT Option Pack (NTOP) compact disc to your local hard disk and replace the Setupapi.dll file that ships with Windows NT Option Pack version 1.0 with the hotfix.

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date     Time    Version      Size     File name   Platform
   -----------------------------------------------------------
   05/02/98                      500,496  setupapi.dll (alpha)
   19/02/98                      323,344  setupapi.dll (intel)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 : Determining If Your Product Is Eligible for No-Charge Technical Support

NOTE: This fix does not apply to Microsoft Windows 95.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Windows NT Option Pack version 1.0. Microsoft has confirmed this to be a problem in Windows 95.

Keywords : prodNT4OP
Version : WINNT:1.0,2.0
Platform : winnt
Issue type : kbbug