GP Fault May Occur with IIS on Multiprocessor System

• Microsoft Internet Information Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

A general protection (GP) fault may occur with Internet Information Server (IIS) when running on Windows NT 4.0, Service Pack 3 on a multi- processor system. When this problem occurs, a dialog box appears, indicating an application exception occurred in Inetinfo.exe. The exception number is 0xC0000005.

CAUSE

During initialization of IIS, a security key pair is generated for secure socket layer (SSL) connections. The security key may become corrupt if a client browser connects to the IIS server before the generation of the key is complete. If the key is corrupted, a subsequent SSL request using the key may cause the general protection fault.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: Secure

Keywords : NT4SP4Fix kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug