Err Msg: Certificate Server Could Not Process Request *

ID: Q184313

The information in this article applies to:

Microsoft Internet Information Server version 4.0
Microsoft Certificate Server version 1.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

SYMPTOMS

When you try to obtain a certificate from the locally installed Microsoft Certificate Server 1.0, an error message may appear and the application event log may contain the following error:

The Certificate Server could not process request * due to an error:
0x8007000d. The request was for CN=*, OU=*, O=*, L=*, S=*, C=*. The
certificate would contain an encoded length that is potentially
incompatible with older enrollment software. Submit a new request using
different length input data for the following field: Extensions.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD). To resolve this problem, you must edit the registry and disable the 127-character-length-checking option. To set this option, you must change the value of CertEnrollCompatible from 1 to 0.

The registry path is:


   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CertSvc
   \Configuration\<Your certificate authority's common name>\

NOTE: The above registry key is one path; it has been wrapped for readability.

After making the change in the registry, you must stop and restart the Certificate Server computer.

Additional query words: IIS 4.0 NTOP

Keywords :
Version : WINNT:1.0,4.0
Platform : winnt
Issue type : kbprb