Problems Remotely Accessing W3 or FTP Perfmon Counters

ID: Q185349

The information in this article applies to:

Microsoft Internet Information Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Accessing W3 and FTP Performance Monitor counters remotely through Performance Monitor or PerfMon APIs may cause the following problems:

W3 and FTP counters stop showing any activity.

W3 and FTP objects do not show up in Performance Monitor when you try to add them.

The computer being monitored may generate a blue screen.

These problems occur intermittently when you are creating and deleting remote W3 and FTP counters.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: sp hot fix qfe www world wide web

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug