Only Partial Pages Displayed or Error "The Connection Was Reset"

ID: Q189462


The information in this article applies to:
  • Microsoft Internet Information Server version 3.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

Clients connecting to a computer running Internet Information Server (IIS) 3.0 over a slow or unresponsive network may see either of the following problems:

  • They receive the error message "The connection was reset".

    -or-


  • Only partial pages are seen when opening an IIS Web page.



RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 3.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: sp hot fix qfe

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WINNT:3.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 27, 1999
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