How to Resolve Catalog Corruption

• Microsoft Index Server versions 1.0, 1.1, 2.0

SYMPTOMS

You may see the error "the catalog is corrupt" when you issue a query in the browser. You may also see catalog corruption errors in the application event log. These messages will vary depending on the type of corruption detected.

CAUSE

Index Server catalogs can be caused by unsafe computer shutdowns, system crashes, or applications that write to or lock the catalog files while Index Server is active.

RESOLUTION

Normally, Index Server attempts to fix any corruption automatically; however, sometimes it is necessary to manually fix the corruption. To do manually fix corruption, stop and restart the Content Index service (for Index 1.x, stop and restart the World Wide Web service.) This normally causes Index Server to rebuild the catalog. If this does not work, stop Index Server again, locate the Catalog.wci folder, and delete the contents of the folder. This manually deletes the catalog. When you restart Index Server, the catalog is re-created.

Note: If the Web Server is using the FrontPage Server Extensions, make sure the catalog is not inside the Web.

Additional query words:

Keywords :
Version : winnt:1.0,1.1,2.0
Platform : winnt
Issue type : kbprb