ASP May Fail When IIS Is in Low Memory Condition

ID: Q192596

The information in this article applies to:

Microsoft Internet Information Server version 4.0

SYMPTOMS

When a Microsoft Internet Information Server (IIS) computer is in low memory conditions and using a COM object to set a cookie, there is a possibility that IIS may generate a Dr. Watson error like the following:

Dr. Watson for NT Application error has occurred inetinfo.exe
Exception: access violation (0xc0000005), Address: 0x7740f60b

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date      Time                 Size    File Name     Platform
   -------------------------------------------------------------
   08/21/98  08:17:59AM           823 KB   Asp.dll       (x86)

Additional query words:

Keywords :
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug