Viewing Computer from MMC Causes an Access Violation to Occur

• Microsoft Internet Information Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

If you use the Microsoft Management Console (MMC) to view the information of a computer that contains more than 256 characters in its DNS name, an access violation error occurs.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

MMC successfully connects to the computer, but when the plus sign next to the computer name is clicked in the scope pane of the MMC, the access violation occurs.

Additional query words: Internet Service Manager ISM crash hang long domain name
server computername computer_name machinename machine_name URL Dr.
Watson blue screen bluescreen

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug