New Window From Here Option in MMC May Cause Fatal Error

• Microsoft Internet Information Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

In the Internet Information Server 4.0 Microsoft Management Console (MMC), if you select the New Windows From Here option for a virtual directory and then minimize the window or delete the virtual directory, the MMC may stop responding.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

WORKAROUND

Use the CTRL+ALT+Delete key combination to start Task Manager. On the Applications tab, select the Microsoft Management Console application, and then click End Task.

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: IIS hotfix hot fix qfe quick fix engineering patch

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug