PUT Command with HTTP Causes File Deletion 401.1 Error When Copying File

ID: Q195740


The information in this article applies to:
  • Microsoft Internet Information Server version 4.0


SYMPTOMS

When you use a PUT command with HTTP to copy a file from a browser to an IIS 4.0 computer, if the file is copied to a drive other than a system drive, the file is deleted and a 401.1 Access Denied error is returned. The file deletion may take up to 45 seconds to occur, due to queue management in IIS.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

Date      Time       Size       File Name        Platform
---------------------------------------------------------
10/31/98  12:37a     27,696     Admwprox.dll      x86
10/31/98  12:39a    330,976     Asp.dll           x86
10/31/98  12:37a     43,456     Coadmin.dll       x86
10/31/98  12:39a     11,168     Ftpctrs2.dll      x86
10/31/98  12:39a     81,376     Ftpsvc2.dll       x86
10/31/98  12:37a     10,224     Isfecnv.dll       x86
10/31/98  12:37a      1,920     Iislog.dll        x86
10/31/98  12:37a     16,848     Infoadmn.dll      x86
10/31/98  12:37a    184,192     Infocomm.dll      x86
10/31/98  12:37a      9,584     Infoctrs.dll      x86
10/31/98  12:37a     47,936     Isatq.dll         x86
10/31/98  12:37a     29,520     Iscomlog.dll      x86
10/31/98  12:37a     13,856     Lonsint.dll       x86
10/31/98  12:37a      8,336     Lonsiw95.dll      x86
10/31/98  12:37a     71,232     Metadata.dll      x86
10/31/98  12:37a      7,488     Rpcref.dll        x86
10/31/98  12:38a     18,032     Svcext.dll        x86
10/31/98  12:38a     14,752     W3ctrs.dll        x86
10/31/98  12:38a     26,864     W3svc.dll         x86
10/31/98  12:38a     60,192     Wam.dll           x86 

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 : Determining If Your Product Is Eligible for No-Charge Technical Support


WORKAROUND

Do not use a PUT command with HTTP when copying files to a non-system drive.


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 4.0.

Additional query words: IIS hotfix hot fix qfe quick fix engineering
patch

Keywords :
Version : WINNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: November 16, 1999
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