Err Msg: An Error Occurred in the Secure Channel Support

ID: Q216539

The information in this article applies to:
  • Microsoft Internet Information Server 4.0

SYMPTOMS

When you access an Internet Information Server (IIS) Web site using the Secure Sockets Layer (SSL) protocol, one of the following three errors may occur in the client browser:

  • Internet Explorer cannot open the internet site https://site. An error occurred in the Secure Channel Support.
  • The page cannot be displayed.
  • If the IIS computer is running Windows NT 4.0 Service Pack 4, an Access Violation error may occur.


CAUSE

The properties of the CA Root (issuer) match the properties of the server certificate (subject) exactly.


RESOLUTION

To resolve this problem, do not supply values that are identical to the attributes of the CA Root when you request SSL certificates in IIS.


MORE INFORMATION

When you request an SSL certificate for IIS using Key Manager (Keyring.exe), the following fields are required:

  • Organization


  • Organizational Unit


  • Common Name


  • Country


  • State/Province


  • Locality


    • If the values supplied for these fields match the equivalent attributes of the Certificate Root Authority, the errors will occur.

    Additional query words: prodie iis schannel certsrv ntop certificate keyring CA Root SSL

    Keywords :
    Version : winnt:4.0
    Platform : winnt
    Issue type :


    Last Reviewed: February 3, 2000
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