Windows NT Option Pack Has Not Been Tested with the Current Configuration

• Microsoft Internet Information Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

During the installation of the Windows NT Option Pack on a computer running Windows NT Server 4.0 with Service Pack (SP) 4 installed, a notification box is displayed indicating that the Windows NT Option Pack has not been tested with the current configuration.

During the unattended installations of the Windows NT Option Pack, this notification causes the installation to stop. The INF file for the unattended installation of the Windows NT Option Pack does not contain any parameters for acknowledging this pop-up notification, which causes the unattended installation to fail.

CAUSE

When the Windows NT Option Pack installs, the Setup program checks the OS to confirm that SP3 is installed. If SP3 is not installed, the installation stops. If the version check results in versions later than SP3, such as SP4, the pop-up warning occurs.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

Copy the content from the Windows NT Option Pack compact disc to a network share location, and then, replace the Iis.dll and Preload.exe files from the Windows NT Option Pack compact disc with the Iis.dll and Preload.exe files from the hotfix zip file.

Additional query words: corrupt font

Keywords : NT4SP4Fix prodNT4OP
Version : winnt:4.0
Platform : winnt
Issue type : kbbug