Client Authentication Certificate Request Fails: Object Doesn't Support This Property or Method

ID: Q223034

The information in this article applies to:

Microsoft Internet Information Server version 4.0

SYMPTOMS

When you request a Client Authentication Certificate on the Certificate Enrollment Form from Microsoft Certificate Server, one of the following error messages may occur:

CERTIFICATE SERVER
You have submitted an empty string which indicates that an error has occurred on your machine. Please verify the data you have submitted is valid and that a PKCS10 is being correctly generated by your machine.

Error
A Runtime Error has occured.
Do you wish to Debug?
Line: 77
Error: Object doesn't support this property or method

This error message can also occur if you try to create the *.pvk and *.spc with commas in the request.

CAUSE

This is a known issue with Xenroll.dll included with Windows NT 4.0 Service Pack 3.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT version 4.0. For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

MORE INFORMATION

The problematic Xenroll.dll file is version 1, 0, 0, 1.

Additional query words:

Keywords : NT4SP4Fix prodNT4OP
Version : winnt:4.0
Platform : winnt
Issue type : kbprb