Err Msg: Error Code -2146893811 0x8009000D "Key Does Not Exist"

ID: Q223435


The information in this article applies to:
  • Microsoft Internet Information Server 4.0


SYMPTOMS

An active messaging script fails when you schedule it through Scheduled Tasks if no user is logged onto the computer; however, the same script will work if someone is logged onto the computer. More generally, all of the Internet Information Server administrative scripts fail when no one is logged onto the computer. The following error message occurs:

Error code -2146893811 0x8009000D "Key does not exist"


CAUSE

Because no user is logged onto the computer, it is impossible to open a security profile.


WORKAROUND

Lock the workstation instead of logging off the user.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Internet Information Server 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


Date Time Version Size File name Platform
05/26/99 23:42 4.02.0704 29,824 Admwprox.dll (x86)
05/26/99 23:43 4.02.0704 54,032 Admwprox.dll (alpha)




NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.

Additional query words: Metabase GetObject

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: February 3, 2000
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