Removing SSL Key Leaves Behind Undeletable Port

ID: Q236936


The information in this article applies to:
  • Microsoft Internet Information Server version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0


SYMPTOMS

When you delete a key certificate under Key Manager, the SSL port number specified for that key still exists under the Web Site tab of the Default Web Site Properties window. You may not be able to delete the port setting, even under the Web Site Identification's Advanced window. However, the server is still listening to that port.


CAUSE

The Default Web Site options under the Console Root and Key Manager are actually two separate programs. In this instance, the port binding information between the two utilities is not updated correctly.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND

To work around this issue, before you delete the key certificate using the Key Manager utility, manually change the SSL port number to 0 on the Web Site tab in the Default Web Site Properties window. After you apply the change, open Key Manager and delete the key certificate.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words: administration, security 4.00

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: December 2, 1999
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