Err Msg: Internet Explorer Can't Open the Site Https://<Sitename>. The Supplied Certificate Is Invalid.

ID: Q239449


The information in this article applies to:
  • Microsoft Internet Information Server version 4.0


SYMPTOMS

When you use Server Gated Cryptography (SGC) certificates, the client attempting to access the site with the HTTPS protocol may receive the following error message:

Internet Explorer can't open the site https://<sitename>
The supplied certificate is invalid.


CAUSE

This is by design. Unlike non-SGC certificates, which allow the user to accept a situation where the name used in the certificate does not match the name used in the URL accessing the site, SGC certificates require that the names match. If the names do not match, the error message is returned instead of a dialog box.


WORKAROUND

To work around this issue, do the following:

  1. Get a SGC certificate, which has a common name that matches the DNS name of the Web site.


  2. Make a hosts file entry on the client computer to ensure that the common name is used.


Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: September 2, 1999
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