Error Message: HTTP Error 500-13 - Server Too Busy

ID: Q248037

The information in this article applies to:

Microsoft Internet Information Services version 5.0
Microsoft Internet Information Server 4.0

SYMPTOMS

When you connect to a computer running Internet Information Server 4.0 or Internet Information Services 5.0, you may receive the following error message:

HTTP Error 500-13 - Server too busy

The request cannot be processed at this time. The amount of traffic exceeds the Web site's configured capacity.

CAUSE

The server is unable to satisfy the request due to the internet traffic or processor utilization the server is experiencing.

WORKAROUND

Several steps can be taken to optimize server performance. Please see the list of references in the "More Information" section for additional information.

You may want to consider multiple servers to service the volume of traffic and use Windows Load Balancing to distribute the load.

MORE INFORMATION

More information regarding Windows Load Balancing is available at:

http://www.microsoft.com/ntserver/ntserverenterprise/exec/feature/WLBS/

For additional information regarding performance tuning, which may help you resolve this issue, see the following:

Q235461 Enhancing Performance in Internet Information Server 4.0

Tuning Internet Information Server Performance

The following white paper may also provide some insight:

http://www.microsoft.com/backstage/whitepaper.htm

For tuning tips on IIS 4.0 (many of which are still valid), download the self-extracting document "Tuning Parameters for High-Volume Sites" from the following location:

http://www.microsoft.com/ntserver/zipdocs/tuning.exe

For ASP tips and tricks for high-volume servers, see the following resources:

http://msdn.microsoft.com/workshop/server/asp/asptips.asp?

http://mspress.microsoft.com/prod/books/2408.htm

http://www.microsoft.com/backstage/whitepaper.htm

http://msdn.microsoft.com/workshop/server/iis/tencom.asp?

http://msdn.microsoft.com/library/officedev/odeopg/deovropeningaccessdatabasebyusingado.htm

http://msdn.microsoft.com/library/psdk/iisref/iiwadata.htm

Additional query words: iis 5

Keywords : kbWinOS2000
Version : winnt:4.0,5.0
Platform : winnt
Issue type : kbprb