Password Change Notification Incorrectly Notifies Accounts with No Password Expiration

ID: Q251063

The information in this article applies to:

Microsoft Internet Information Server 4.0

SYMPTOMS

Clients may be redirected to the Password change .htr page, stating that their password is about to expire in (x) # of days, even though these accounts have the Password does not expire option set. This includes the local or domain administrator accounts. This problem only happens when BASIC authentication is used.

This issue has also occurred with accounts that do not have the Password does not expire option set, and the password is not about to expire.

CAUSE

A pointer containing the last users expiration information is not always cleared for the next request. All other account information is correctly updated.

WORKAROUND

To workaround this issue, use NTLM instead of Basic authentication.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date       Time      Version      Size    File name    Platform
   -------------------------------------------------------------
   12/16/1999 4:40:51   4.2.735.1    185,248 Infocomm.dll (x86)
   12/16/1999 4:41:48   4.2.735.1     38,256 Ssinc.dll    (x86)
   12/16/1999 4:41:57   4.2.735.1     25,360 Sspifilt.dll (x86)
   12/16/1999 4:41:32   4.2.735.1    228,464 W3svc.dll    (x86)

   12/16/1999 4:40:33   4.2.735.1    303,888 Infocomm.dll (alpha)
   12/16/1999 4:41:29   4.2.735.1     60,176 Ssinc.dll    (alpha)
   12/16/1999 4:41:35   4.2.735.1     39,696 Sspifilt.dll (alpha)
   12/16/1999 4:41:16   4.2.735.1    384,272 W3svc.dll    (alpha)

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbbug