Access Violation in Web Proxy with More Than 1 GB of RAM

• Microsoft Proxy Server version 2.0

SYMPTOMS

When you run Microsoft Proxy Server 2.0 on a computer that has more than 1 gigabyte (GB) of Random Access Memory (RAM), you may receive an access violation error message or an error message from Dr. Watson.

CAUSE

This issue can occur because the Web Proxy service allocates virtual memory based on the amount of physical memory in the computer. When you have more than 1 GB of physical RAM, the Web Proxy service allocates too much virtual RAM.

RESOLUTION

To resolve this issue, obtain and install Microsoft Proxy Server 2.0 Service Pack 1.

For additional information about Microsoft Proxy Server 2.0 Service Pack 1, please click the article number below to view the article in the Microsoft Knowledge Base:

Q238375 Proxy Server 2.0 Service Pack 1: List of Fixes

STATUS

Microsoft has confirmed this to be a problem in Proxy Server version 2.0.

MORE INFORMATION

For additional information, visit the Microsoft Proxy Web site:

http://www.microsoft.com/proxy

Additional query words: msp2sp1 gig

Keywords : kberrmsg
Version : winnt:2.0
Platform : winnt
Issue type : kbbug