STOP 0x0000001E When Installing Small Business Server

ID: Q177318

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.0

SYMPTOMS

When you install Small Business Server, the installation process stops with the following STOP error message in Setupdd.sys:

STOP: 0x0000001E (0xC0000005, 0x8021222D,0x000000000,0x00650072)
KMODE_EXCEPTION_NOT_HANDLED

NOTE: The second parameter in the STOP code may be different depending on your system configuration.

CAUSE

The error message occurs because there were no formatted partitions available. A formatted partition must be created before installing Small Business Server. This is noted in the release notes for Small Business Server.

RESOLUTION

Create and format a partition before installing Small Business Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: smallbiz SBS

Keywords : kbbug4.00 SBS NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug