Permissions Error When Using Add User Wizard in SBS

ID: Q180285

The information in this article applies to:

Microsoft BackOffice Small Business Server versions 4.0, 4.0a

SYMPTOMS

While running the Add a New User Wizard, you may get the following error after creating the user account then clicking OK:

The Wizard was unable to read the permission information on the shared folder CDRom. As a result, the shared folder list may be incomplete.

If you click OK, the Add a New User Wizard continues without error.

CAUSE

If you share the CD-ROM drive on a computer running Small Business Server, this error will occur. The wizard is looking for NTFS permissions and there are none on a CD-ROM drive. Because these permissions don't exist, the error is generated.

RESOLUTION

To resolve this problem, you can do one of the following:

At the error dialog box, click OK to continue.

-or-

Stop sharing the CD-ROM drive.

STATUS

Microsoft has confirmed this to be a problem in BackOffice Small Business Server version 4.0 and 4.0a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: smallbiz

Keywords : ntdomain kbbug4.00 SBS
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbbug