Shortcuts to the SBS Administrative Console Do Not Work

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5

SYMPTOMS

Shortcuts to access the Microsoft BackOffice Small Business Server (SBS) Administrative Manage Server console do not work correctly and VBScript error messages may be displayed when the page that the shortcut points to is used.

NOTE: The VBScript error messages do not occur in SBS 4.5.

CAUSE

The SBS Administrative console is created from special HTML pages that use frames. These frames contain VBScript instructions and other links that start the associated Administrative console wizards. When a shortcut is created, these frames are not properly initialized because the application Console.exe is not started when the shortcut is used.

RESOLUTION

Create a shortcut to Console.exe to launch the Administrative console or use Manage Server, that is available by clicking the Start button. When the Administrative console is launched, choose the desired task from the Tasks, More Tasks, or Online Guide pages.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: smallbiz

Keywords : kbbug4.00 SBS
Version : winnt:4.0,4.0a,4.5
Platform : winnt
Issue type : kbbug