Proxy, IMC, and RAS Cannot Connect If Spaces in Password

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a

SYMPTOMS

When you use the Signup/Internet Connection Wizard in Small Business Server to configure a Proxy, IMC, or RAS connection, including a space character in the password will cause these services to fail with the following error message:

Access Denied

CAUSE

When Small Business Server processes the connectoid information, blank spaces are stripped from the password field. This renders a password with spaces to be incorrect. For example, " T" will be interpreted as "T" after spaces are stripped.

RESOLUTION

Use a password that does not include space characters, other extended ASCII, or special characters.

STATUS

Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: smallbiz

Keywords : kbbug4.00 SBS
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbbug