SBS Setup Wizard Disappears if System Reboots before Finish

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a

SYMPTOMS

When you install Microsoft BackOffice Small Business Server, manually restarting the system before the Setup Wizard has finished will cause the Setup Wizard to no longer be available after you restart your computer.

CAUSE

Adding a new device such as a mouse before the SBS setup wizard has completed will prompt the user to restart the system for the changes to take effect after this device has been detected.

RESOLUTION

To resolve this problem, perform one of the following:

• The Smallbiz setup can be completed by running the Sbssetup.exe from the root directory of the Smallbiz CD #1.
  
  -OR-



• Complete the installation of SBS before restarting.

STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. We are researching this bug and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:

Keywords : kbbug4.00 SBS
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbbug