Wizard Was Unable to Read the Permission Information

ID: Q189088

The information in this article applies to:

Microsoft BackOffice Small Business Server versions 4.0, 4.0a

SYMPTOMS

The following messages are received in this order when creating a new user with the Add a New User wizard in Manage Console:

Unable to create shared folder for username.

The Wizard successfully created a user account for user_fullname with the username username.

The Wizard was unable to read the permission information on the shared folder sharename.

The last error message is repeated with a different share name each time until all shares have been named. This is misleading as the only two shares at this point to be concerned about are "users" and "company".

Additionally, you may encounter the following error message:

The network name could not be found.

CAUSE

These error messages are given when the share and security properties on Company Shared Folders and Users Shared Folders directories has changed from that which was set up by default during installation.

MORE INFORMATION

The properties for the Company Shared Folders directory should be as follows:


   Share Name:            company
   Share Permissions:     Everyone Full Control
   Directory Permissions: Administrators     Full Control (All)(All)


                          CREATOR OWNER      Full Control (All)(All)
                          Domain Admins      Full Control (All)(All)
                          Domain Users       Full Control (All)(All)
                          Server Operators   Change (RWXD)(RWXD)
                          SYSTEM             Full Control (All)(All)

The properties for the Users Shared Folders directory should be as follows:


   Share Name:            users
   Share Permissions:     Everyone Full Control
   Directory Permissions: Administrators     Full Control (All)(All)


                          CREATOR OWNER      Full Control (All)(All)
                          Domain Admins      Full Control (All)(All)
                          Domain Users       Read(RX)(RX)
                          Server Operators   Change (RWXD)(RWXD)
                          SYSTEM             Full Control (All)(All)

If the share and/or directory properties for either or both of these directories needs to be set back to the default, you will need to restart the computer before the changes will take effect.

Additional query words: Smallbiz

Keywords : ntdomain SBS
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbprb