Incorrect Fax Confirmation in Dutch Version of Small Business Server

ID: Q192159

The information in this article applies to:

Microsoft BackOffice Small Business Server versions 4.0, 4.0a

SYMPTOMS

If e-mail notification is enabled in the Dutch version of Small Business Server, the confirmation e-mail for a successful fax transmission contains contradictory information. For example the Subject line of the confirmation states:

Fax met succes verzonden
(Fax sent successfully)

and the Message body of the confirmation states:

Microsoft Fax Server kon de bijgevoegde fax niet verzenden.
(Microsoft Fax Server could not send the attached fax.)

The Message body of the confirmation is incorrect.

CAUSE

The text in the message body was not translated correctly when the product was localized for Dutch. This problem only affects the Dutch version of the product.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Small Business Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The Dutch version of this fix (the only version available) should have the following file attributes or later:


   Date      Time                 Size    File Name     Platform
   -------------------------------------------------------------
   98/08/21  14:28                100,112 Faxsvc.exe    (x86)
   98/08/21  14:28                154,896 Faxsvc.exe    (Alpha)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a.

Additional query words: smallbiz

Keywords : kbbug4.00 kbfix4.00 SBS
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbbug