RAS May Not Start When Computer Is Restarted

ID: Q204778

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.0

SYMPTOMS

When you configure the Telephony service to log on to the domain/Administrator account and you restart your computer, Remote Access Service (RAS) may not start.

RESOLUTION

To resolve this problem, apply the Telephony API (TAPI) 2.1 driver set to the computer.

NOTE: Upgrade the server only, not the client.

MORE INFORMATION

You can download the latest TAPI 2.1 driver (Tapisrv.exe) from the following Microsoft FTP site:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP3/tapi21-fix/

Additional query words: smallbiz

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbbug