SBS: Fax Server Only Dials Numeric Characters in Fax Number

ID: Q216669

The information in this article applies to:

Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5

SYMPTOMS

The Send Fax Wizard will accept any alphanumeric character in the fax number field, but only numeric characters in the country code and area code fields. The modem will only dial the numeric characters and it skips any non-numeric characters.

CAUSE

This behavior is by product design.

RESOLUTION

To resolve this problem, use only numeric characters for the fax number.

STATUS

Microsoft has confirmed this to be a problem in BackOffice Small Business Server.

Additional query words: smallbiz

Keywords : kbprint kbui
Version : winnt:4.0,4.0a,4.5
Platform : winnt
Issue type : kbbug