Fax E-mail Confirmation Is Not Enabled By Default on Upgraded Clients

ID: Q225282

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

When you upgrade a BackOffice Small Business Server (SBS) 4.0a client to SBS 4.5, fax e-mail confirmation is not enabled by default. When you start the Fax tool in Control Panel on a client, the e-mail address is not filled in automatically.

CAUSE

This behavior occurs because the upgrade does not affect existing user data. If you do not configure e-mail confirmation on the client before the upgrade, it is not configured after the upgrade.

RESOLUTION

To resolve this problem, manually configure e-mail confirmation of sent faxes. For information about how to configure e-mail notification of sent faxes, please see the following article in the Microsoft Knowledge Base:

Q179838 Getting Confirmation for Faxes Sent by Small Business Server

STATUS

This behavior is by design.

MORE INFORMATION

This problem occurs on all upgraded clients, but not on newly installed clients.

Additional query words: smallbiz

Keywords :
Version : winnt:4.5
Platform : winnt
Issue type : kbbug