The Content Index Service May Not Work if You Uninstall SQL Server 7.0

ID: Q225393

The information in this article applies to:
  • Microsoft BackOffice Small Business Server version 4.5
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

If you uninstall Microsoft SQL Server 7.0 from your computer running Small Business Server (SBS) 4.5, the Content Index service may not start. You may also receive the following error message:

The Dynamic Link library Query.dll could not be found in the specified path Path.
NOTE: During the uninstallation, you are prompted to keep shared files or delete them. The error message is displayed for either action.


CAUSE

This behavior occurs when one or more programs do not correctly increment the usage counters for the Qperf.dll and Query.dll files. The uninstallation process for SQL Server 7.0 removes the Query.dll and Qperf.dll files.


RESOLUTION

To resolve this problem, extract the Query.dll and Qperf.dll files from Is20.cab on SBS 4.5 CD-ROM 2:

  • Locate Is20.cab in the CD2\Ntoptpak\En\x86\Winnt.srv\ path.


  • Locate the Query.dll and Qperf.dll files and put them in the C:\Winnt.sbs\System32 folder.


  • Restart the Content Index service.



STATUS

Microsoft has confirmed this to be a problem in BackOffice Small Business Server 4.5.


MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

Before you uninstall SQL Server 7.0, you should check two registry values to make sure they are correct:

  1. Start Registry Editor (Regedt32.exe).


  2. Locate the C:\Winnt.sbs\System32\Qperf.dll value in the following registry key:


    3. HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/SharedDlls
  3. The Data field value for Qperf.dll should be 2 or greater.


  4. Just below the Qperf.dll value is the Query.dll value.


  5. The Data field value for Query.dll should be 2 or greater. If either of these values is 1, increase the value to 2:


    1. Double-click the file name.


    2. In the Value data box, type 2.


    3. Click OK.


  6. Quit Registry Editor.


You can now uninstall SQL Server.

Additional query words: smallbiz

Keywords :
Version : winnt:4.5
Platform : winnt
Issue type : kbbug


Last Reviewed: August 12, 1999
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