Change Password Button Is Not Active After You Upgrade to SBS 4.5

• Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

After you upgrade your BackOffice Small Business Server (SBS) computer to SBS 4.5, the Change Password button in the Change Internet Settings dialog box is not active.

CAUSE

This behavior occurs because SBS 4.5 Setup is unable to determine which Remote Access Service (RAS) phonebook entry the Proxy uses to autodial and connect to your ISP.

RESOLUTION

To resolve this problem, use the Internet Connection Wizard to set the phonebook entry and the password:

1. In SBS Console, click the More Tasks tab.



2. Click Manage Internet Access, and then click Connect to the Internet.



3. Follow the prompts to select the modem and finish the wizard.

STATUS

Microsoft has confirmed this to be a problem in BackOffice Small Business Server 4.5.

Additional query words: smallbiz

Keywords :
Version : winnt:4.5
Platform : winnt
Issue type : kbbug