SBS Server Status Tool Reports Web Proxy and Winsock Proxy Error Messages

ID: Q236179

The information in this article applies to:
  • Microsoft BackOffice Small Business Server version 4.5
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

After you configure the Small Business Server (SBS) Server Status tool to send e-mail reports regarding various programs (for example, Web Proxy, Winsock Proxy, Internet Information Server, and so on), you may receive an e-mail message similar to the following examples:

  • Web Proxy Logs
    The Web Proxy log cannot be sent because Web Proxy is not correctly installed.


  • Winsock Proxy Logs
    The Winsock Proxy log cannot be sent because Winsock Proxy is not correctly installed.



CAUSE

This behavior occurs when the Server Status tool cannot determine the path to the Web Proxy or Winsock Proxy log files. This behavior may occur if you change the path or other options of the Web Proxy or Winsock Proxy logging properties.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To resolve this issue:

  1. Click Start, click Run, type regedt32, and then click OK.


  2. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.


  3. Locate the following registry key:


    4. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters
  4. On the Registry menu, click Save Key, type a valid file name when you are prompted to do so, and then click Save.


  5. Click the LogFileDirectory key, and then click Delete.


  6. Click the following registry key:


    7. HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters
  7. On the Edit menu, click Add Value.


  8. Type LogFileDirectory for the Value name.


  9. Click REG_SZ for the Data Type, and then click OK.


  10. Type the appropriate path where you want your log files to be stored (for example, C:\Winnt.sbs\System32\Msplogs), and then click OK.


  11. On the Registry menu, click Close.


To change the Winsock Proxy log path, follow steps 3-9 using the following registry entry:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WSPSrv\Parameters
To change the Socks Proxy log path, follow steps 3-9 using the following registry entry:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters\SOCKS


MORE INFORMATION

To verify the settings have taken effect:

  1. Click Start, click SBS Console.


  2. On the Task tab, click Send Server Status.


  3. Verify that the e-mail message no longer reports the error.


Additional query words: smallbiz

Keywords :
Version : winnt:4.5
Platform : winnt
Issue type : kbprb


Last Reviewed: August 2, 1999
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