How to Add SBS Top Monthly Support Issues and Microsoft Knowledge Base Search Page Links to SBS 4.5 Console Home Page

• Microsoft BackOffice Small Business Server version 4.5

SUMMARY

This article describes how to add the Microsoft Small Business Server Top Monthly Support Issues and the Microsoft Knowledge Base Search Page links, to the Small Business Server (SBS) 4.5 console home page.

These links allow you to review the top SBS support issues that Microsoft Product Support Services encounters each month. These links also provide information about potential problems before they occur. The Microsoft Knowledge Base Search Page link lets you use self-help support to resolve issues you may experience with SBS 4.5 or other Microsoft products.

MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


To add the Microsoft Small Business Server Top Monthly Support Issues and Microsoft Knowledge Base Search Page links, use the appropriate steps outlined below.

NOTE: It is very important to follow the appropriate instructions for your specific situation. If you follow the wrong instructions, you could lose your current customizations for the SBS console home page.

If Your SBS Console Home Page Already Has Customized Links

1. Start Registry Editor (Regedt32.exe).



2. Locate the LinkCount value in the following registry key:




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom

3. Double-click the LinkCount value, increment the value by 2 (hex), and then click OK.



4. Click the Custom registry key.



5. On the Edit menu, click Add.



6. In the Key Name box, type Linkx, where x is the next link number. For example, if the previous link is Link2, type Link3. You need to add two keys (Link3 and Link4) in this example.



7. Locate the following registry key:




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link3

8. Click Link3.



9. On the Edit menu, click Add Value, and then add the following values:





Name	Value	Type
TitleText	Microsoft Knowledge Base Search Page	REG_SZ
DescriptionText	Link to the Microsoft Knowledge Base Search Page	REG_SZ
Target	"1" in HEX	REG_DWORD
Enabled	"1" in HEX	REG_DWORD
URL	http://support.microsoft.com/support/search/c.asp	REG_SZ
Product	Microsoft Knowledge Base Search	REG_SZ



10. Locate the following registry key:




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link4

11. Click Link4.



12. On the Edit menu, click Add Value, and then add the following values:




Name	Value	Type
TitleText	Microsoft Small Business Server Top Monthly Support Issues	REG_SZ
DescriptionText	Link to the Microsoft Small Business Server Top Monthly Support Issues page	REG_SZ
Target	"1" in HEX	REG_DWORD
Enabled	"1" in HEX	REG_DWORD
URL	http://support.microsoft.com/support/kb/articles/q232/2/63.asp	REG_SZ
Product	Microsoft Small Business Server Top Monthly Support Issues	REG_SZ



13. Quit Registry Editor.

If Your SBS Console Home Page Does Not Have Customized Links

1. Download the self-extracting file from the following Microsoft FTP site:




ftp://ftp.microsoft.com/bussys/winnt/winnt-unsup-ed/fixes/sbs45/console/sbs45cus.exe

2. Run Sbs45cust.exe, and extract the included files to a temporary folder.



3. Run Console.bat



4. Restart the SBS console.

Additional query words: smallbiz console

Keywords :
Version : winnt:4.5
Platform : winnt
Issue type : kbinfo