SBS: "Access Violation" Error Message in Rezwizu.exe or Addusrw.exe

ID: Q237670


The information in this article applies to:
  • Microsoft BackOffice Small Business Server version 4.5


SYMPTOMS

When you attempt to create a new user by using the User Account Wizard or to modify a user's permissions to resources by using the User Access Wizard, you may receive one of the following Dr. Watson error messages:

REZWIZU.EXE - Exception: Access Violation (0xc0000005)
ADDUSRW.EXE - Exception: Access Violation (0xc0000005)


CAUSE

These wizards (Addusrw.exe and Rezwizu.exe) are not compatible with some versions of the Mfc42.dll and Mfc42u.dll files.


RESOLUTION

To resolve this issue, restore the correct version of these files from the Option Pack and place them in the Smallbusiness folder. You do not need to reregister these dynamic-link libraries (DLLs). To do this, follow these steps:

  1. Insert SBS 4.5 CD-ROM 2 in the CD-ROM drive.


  2. At a command prompt, type the following commands, pressing ENTER after each command


  3. expand -r CD-ROM\ntoptpak\en\x86\winnt.srv\msmqocm.cab \tempdir

    copy \tempdir\mfc42*.dll systemdrive\smallbusiness
    where CD-ROM is the driver letter of your CD-ROM drive, tempdir is a temporary folder to hold the expanded files, and systemdrive is the drive on which your operating system is installed.
NOTE: Replacing these files in the %SystemRoot%\System32 folder may cause problems with third-party programs that require the updated versions.

Additional query words: smallbiz drwtsn32 drwtsn32.log user.dmp

Keywords : kbenv kberrmsg kbtool
Version : winnt:4.5
Platform : winnt
Issue type : kbprb


Last Reviewed: December 13, 1999
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