SBS User Administration Wizard (UAW) Does Not Create Proper SMTP Address for New Accounts

• Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

After you update the site SMTP address to reflect an Internet domain name (for example, domainname.msft) for all recipients using the Site Addressing tool in Exchange Administrator, subsequent new users created with the SBS Console have a mailbox created using the original SMTP address (for example, server.ntdomain.com).

CAUSE

This behavior can occur if Internet access for the SBS computer was configured manually instead of using the Internet Connection Wizard.

RESOLUTION

Run the Internet Connection Wizard and provide the new Internet domain name when you are prompted.

MORE INFORMATION

The New User Wizard in the SBS Console checks a specific registry key to find the e-mail domain name when creating it creates Microsoft Exchange mailboxes for new users. This key does not exist until the Internet Connection Wizard is run and an e-mail domain is supplied:

HKEY_Local_Machine\Software\Microsoft\Small Business\Internet\MS_IMS\Mail_Domain_Name\

Value - REG_SZ:domain.com

Additional query words: smallbiz email mail box

Keywords : kbenv kbtool
Version : winnt:4.5
Platform : winnt
Issue type : kbprb