Upgrade from SBS 4.0 to SBS 4.5 Does Not Succeed with "Abnormal Program Termination" Message

ID: Q239598

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.5

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to upgrade from Small Business Server (SBS) 4.0 to 4.5, the upgrade may not succeed, and you may receive the following error messages:

Specified Module Could Not Be Found

Visual C++ RunTime Error

C:\Temp\Bos1dof.tmp\Setupbo.exe abnormal program termination

NOTE: The path to the Setupbo.exe file may differ.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To work around this problem:

Insert SBS 4.5 CD-ROM 3 into the CD-ROM or DVD-ROM drive.

Run the following command

drive:\sbsadmin\i386\sbssetup /reinstall

drive

Reboot the computer after the reinstallation of the console. After the server reboots, the console should work.

Check the following registry value:

HKEY_LOCAL_MACHINE\Software\Microsoft\Small Business\Version

If the data value of the Version value is not 4.5, double click Version and change it to 4.5.

Copy the files from the Bkoffice\I386 folder on SBS 4.5 CD-ROM 1 to the C:\Program Files\Microsoft Backoffice folder. Overwrite any files if you are prompted.

Rename the C:\Program Files\Microsoft Backoffice\Setupbo.exe file to Setup.exe.

If a Setupbo.ini file exists in the C:\Program Files\Microsoft Backoffice folder, delete it.

Double-click the Setup.exe file in the C:\Program Files\Microsoft Backoffice folder to run BackOffice Setup again. Allow BackOffice Setup to finish. It should finish without error messages.

Manually copy the bitmap (.bmp) files from the C:\Program Files\Microsoft Backoffice folder to the Winnt.sbs folder.

If necessary, manually remove the Autoadmin login registry key. If the computer is still automatically logging in, see the following article in the Microsoft Knowledge Base:

Q97597 How to Enable Automatic Logon in Windows NT

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: smallbiz

Keywords : kberrmsg kbsetup
Version : winnt:4.5
Platform : winnt
Issue type : kbprb