Microsoft Winsock Proxy Causing Event ID 36

• Microsoft BackOffice Small Business Server version 4.5
• Microsoft BackOffice Server versions 4.0, 4.5
• Microsoft Proxy Server version 2.0

SYMPTOMS

When the Microsoft Proxy Server's Winsock Proxy service starts, the following event message may appear:

Event ID: 36
Source: Winsock Proxy
Description: Address is missing from the configuration file c:\msp\clients\mspclnt.ini and thus, cannot be used by winsock proxy client. If you are not managing this file manually, please rebuild it by via Admin. Go client configuration and press O.K.

CAUSE

This problem occurs if the server is configured to use the IPX/SPX protocol and the Mspclnt.ini file is not configured with the server's IPX and Media Access Control addresses.

RESOLUTION

To resolve this problem:

If You Are Not Using the IPX/SPX Protocol for Winsock Proxy Clients

1. On the computer running BackOffice Small Business Server (SBS), start Windows Explorer, and then go to the Msp\Clients folder.



2. Make a copy of the Mspclnt.ini file.



3. Start NotePad, and then open the Mspclnt.ini file. On the Search menu, click Find, type [Servers IPX] in the Find what box, and then click Find Next.



4. After the [Servers IPX] entry is found in the Mspclnt.ini file, click Cancel to close the Find dialog box.



5. Delete the [Servers IPX Address] section of the Mspclnt.ini file.



6. On the File menu, click Save, and then close NotePad.

If You Are Using the IPX/SPX Protocol

1. On the computer running SBS, start Windows Explorer, and go to the Msp\Clients folder.



2. Make a copy of the Mspclnt.ini file.



3. Start NotePad, and then open the Mspclnt.ini file. On the Search menu, click Find, type [Servers IPX] in the Find what box, and then click Find Next.



4. After the [Servers IPX] entry is found in the Mspclnt.ini file, click Cancel to close the Find dialog box.



5. In the [Servers IPX Address] section, you should have a line similar to:

   Addr1=55555555-000000000001

   Where 55555555 is the server's Internal Network Number and the 000000000001 is the server's Media Access Control address. If this entry exists, verify that the IPX address matches the computer's IPX internal network number. For more information, please see the Proxy online Help file.



6. On the File menu, click Save, and then close the Mspclnt.ini file.

MORE INFORMATION

For additional information about configuring Proxy Server with the IPX Protocol, click the article number below to view the article in the Microsoft Knowledge Base:

Q165341 Configuring Proxy Server with the IPX Protocol

Additional query words: smallbiz

Keywords :
Version : winnt:2.0,4.0,4.5
Platform : winnt
Issue type : kbprb