Access Violation in Addusrw.exe with More Than 5,000 Recipients

ID: Q250396

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

In BackOffice Small Business Server (SBS) version 4.5, the User Account Wizard (Addusrw.exe) may generate an "Access violation" error message when more than 5,000 custom recipients exist in the version of Microsoft Exchange Server that is included with SBS 4.5.

CAUSE

This problem occurs because the Add User Wizard operates under the assumption that the number of recipients in SBS will be less than 5,000.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   File Name      Version
   ------------------------
   Saminfo1.ocx   4.5.726.1

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbtool
Version : winnt:4.5
Platform : winnt
Issue type : kbbug