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SYMPTOMSWhen you install Microsoft Address Book Server, you may receive the following error: The only option is to click OK. When you click OK, the setup for Microsoft Address Book Server will exit. NOTE: This error message also occurs when you attempt to install Internet Locator Server or Address Book Server on Internet Information Server 4.0. CAUSEThis error is caused by reinstalling the Microsoft Address Book Server when it was already previously installed. The Microsoft LDAP Service is currently present on the system and needs to be removed before being reinstalled. RESOLUTIONYou must uninstall Microsoft Address Book Server before you attempt to reinstall. Click Start, point to Settings, and choose Control Panel, Add/Remove Programs. Highlight Microsoft Address Book Server and click the Add/Remove button. The following dialog box will be displayed:
Make sure these programs are not running. Click OK to continue or click
Cancel to halt Uninstall.
Uninstall should complete successfully. Reinstall Microsoft Address Book Server by running the Setup.exe program from the appropriate directory. Additional query words: 1.00
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Last Reviewed: December 23, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |