Unable to Connect to Catalog Server via Search MMC

• Microsoft Search, included with:
  • Microsoft Site Server version 3.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

The following error may occur when you connect to a Site Server 3.0 Catalog build server using an IP address or fully qualified domain name (FQDN) for a host name in the Microsoft Management Console (MMC):

Successfully connected to the search server on <ip address>. Unable to connect to the catalog build server. The requested operation in not supported.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

WORKAROUND

Do not use any IP addresses or FQDNs in the Search MMC for host names. Use only the NetBIOS computer name, which can be obtained by typing the following command at the command prompt:

net name

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words:

Keywords : NT4SP4Fix kbfix4.00.sp4
Version : WINNT:3.0
Platform :
Issue type : kbbug