Report Writer Shows UAS Request and Visit Inconsistencies

ID: Q198109

The information in this article applies to:

Microsoft Site Server version 3.0

SYMPTOMS

When you use Microsoft Site Server Report Writer, the number of hits are correct, but the visit count is incorrect. For example, Usage Import Server Manager is designed to configure with one LDS with two Servers, each with one Site. Server1 is configured for port 80 and Server2 is configured for port 443, both using the same home page URL and importing the logs. When a report is generated, visit counts report a lower value than they actually are.

CAUSE

Uas.exe visit counting is not processed correctly for Usage Analysis.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date      Time      Size     File name   Platform
   -------------------------------------------------
   07/15/98  10:14a    674,848  Uas.exe      (Intel)
   07/14/98  02:53p  2,257,408  UImportDA.exe(Intel)
   07/14/98  02:55p  2,439,680  UImportDS.exe(Intel)
   06/09/98  10:56a     60,960  Update.exe   (Intel)
   07/22/98  09:35a      2,641  Update.inf   (Intel)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Site Server version 3.0.

Additional query words: kbDSupport

Keywords :
Version : WINNT:3.0
Platform : winnt
Issue type : kbbug