Radius Cannot Re-Establish a Connection to ODBC Data Source

ID: Q221196

The information in this article applies to:

Microsoft Commercial Internet System version 2.0

SYMPTOMS

When Radius uses an ODBC data source for validation data, it cannot re-establish a connection to the ODBC data source if the connection is broken (database crash, database maintenance, network storm, hardware problems, electrical outages).

CAUSE

No retry logic was implemented for ODBC, so the service fails to start if the database is unavailable, and fails to reconnect if the server is unreachable for any reason.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords :
Version : winnt:2.0
Platform : winnt
Issue type : kbbug