How to Manually Remove Site Server 3.0

ID: Q222873

The information in this article applies to:

Microsoft Site Server version 3.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

If you have attempted to remove Site Server 3.0 through Add/Remove programs or through the application setup, and the uninstall fails, you must manually remove Site Server 3.0.

MORE INFORMATION

To manually remove Site Server 3.0, do the following:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

Go to Control Panel, Services and make sure all of the Site Server services are stopped.

In the Registry Editor, back up the following keys, and then delete them:

HKLM\System\CCS\Services\ACMSVC
HKLM\System\CCS\Services\broksvc
HKLM\System\CCS\Services\CDF Generator
HKLM\System\CCS\Services\CRS
HKLM\System\CCS\Services\Gatherer
HKLM\System\CCS\Services\gthrsvc
HKLM\System\CCS\Services\LDAPSVC
HKLM\System\CCS\Services\MCIS
HKLM\System\CCS\Services\msgbldsvc
HKLM\System\CCS\Services\MPS.SendMail
HKLM\System\CCS\Services\MPS.Vote
HKLM\System\CCS\Services\SSSearch
HKLM\SYSTEM\CurrentControlSet\Services\tmlbsvc

HKLM\Software\Microsoft\CRS
HKLM\Software\Microsoft\MCIS
HKLM\Software\Microsoft\MCIS25
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\MPS
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Site Server
HKLM\Software\Microsoft\Site Server
HKLM\Software\Microsoft\Site Server Service

HKCR\Commerce.* (there are dozens of them!)
HKCR\CRS.*
HKCR\CrsApi.*
HKCR\CrsGui.*
HKCR\CRSSink.*
HKCR\DirectMail.*
HKCR\IISWAM.1_* (only those which pertain to Commerce samples)
HKCR\MemAdmin.*
HKCR\Membership.* (there are dozens of them!)
HKCR\mfafile
HKCR\mftfile
HKCR\MPS.*
HKCR\Push.*
HKCR\SiteServer.*
HKCR\SiteServerSearch.*
HKCR\SS*.*

You should now be able to delete the C:\Microsoft Site Server\* folder and perform a clean installation.

Note: When you attempt to remove the Site Server folder, you may encounter the following error message:

Error: mscsdcom.dll is in use.

To resolve this, unregister the Mscsdcom.dll, Regsvr32 /u mscsdcom.dll, and the restart the computer.

Additional query words:

Keywords :
Version : winnt:3.0
Platform : winnt
Issue type : kbhowto