SS: MMC Quits within NLSnapIN.dll

• Microsoft Site Server version 3.0

SYMPTOMS

The Microsoft Site Server Search Microsoft Management Console (MMC) Snap-in can cause a Dr. Watson error.

This will happen if you save a Microsoft Site Server Search catalog definition to the local drive, and then you add a remote server to the MMC Administration tool for search. Then if you try to create a new catalog on the remote computer using the saved definition. When you select the file, it prompts you to create a UNC connection from the remote computer to load the data. If you answer "No" it will cause a Dr. Watson "Application Error" and then MMC exits.

CAUSE

Steps to Reproduce the Problem

1. Install an NT4.0 SP4 server with NTOP and Site Server 3.0 SP1



2. Go in MMC to search Snap-in.



3. Find a catalog under catalog build server, right-click on the catalog, choose task, and save catalog definition.



4. Save the file in the default location.



5. Right-click on the root search Snap-in folder, select add host and point to a remote search server. This adds the remote server to the local MMC.



6. Expand the remote server.



7. Right-click on the catalog build server and choose New, catalog definition with the wizard.



8. Browse to the file on the local computer (should be the default folder brought up).



9. You will be prompted to create a UNC connection to load the file. 11. Click No.



10. The computer should stop.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
12/30/1998  08:58p             268,800 fltrdmn.exe     I386 

STATUS

Microsoft has confirmed this to be a problem in Site Server 3.0.

Additional query words:

Keywords :
Version : winnt:3.0
Platform : winnt
Issue type : kbbug