Memory Leak May Occur If Commerce Server Scriptor Component Is Used in Pipeline

• Microsoft Site Server version 3.0, Commerce Edition

SYMPTOMS

When the Commerce Server scriptor component is used in a pipeline and the VBScript scripting engine is newer than the version that comes with Internet Explorer 4.01 SP1 (Vbscript.dll version 3.1.0.2230), a memory leak may occur in the Internet Information Server process (Inetinfo.exe). Depending on the load on the Commerce Server store, it may be necessary to restart the Internet Information Server (IIS) computer several times a day.

CAUSE

This problem is caused by the way the Commerce Server scriptor component uses the VBScript scripting engine.

RESOLUTION

To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q219292 How to Obtain the Latest Site Server 3.0 Service Pack

STATUS

This problem was first corrected in Site Server 3.0 Service Pack 3.

Additional query words:

Keywords : SS3SP3Fix
Version : winnt:3.0
Platform : winnt
Issue type : kbbug