Cannot Install Site Server 3.0 on a Server with Internet Explorer 5.0

ID: Q237943

The information in this article applies to:

Microsoft Site Server version 3.0
Microsoft Site Server version 3.0, Commerce Edition

SYMPTOMS

When you attempt to install the Japanese version of Site Server 3.0 (build 794.30 or 795.3) on a server with Internet Explorer 5.0 installed, the Site Server 3.0 installer stops responding.

RESOLUTION

To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q219292 How to Obtain the Latest Site Server 3.0 Service Pack

WORKAROUND

To install the Japanese version of Site Server 3.0 (builds 794.30, and 795.3) on a server with Internet Explorer 5.0, you must install Site Server 3.0 first, and then install Internet Explorer 5.0.

STATUS

Microsoft has confirmed this to be a problem in Site Server version 3.0 for Japan. This problem was first corrected in Site Server 3.0 Service Pack 3.

Additional query words:

Keywords : SS3SP3Fix
Version : winnt:3.0
Platform : winnt
Issue type : kbbug