WHOIS Returns "Access to Network Solutions' WHOIS Information ..." for Organization Name

• Microsoft Site Server version 3.0

SYMPTOMS

The new WHOIS format from InterNIC causes an invalid domain host name, which returns the following for all domestic domain lookups:

Access to Network Solutions' WHOIS information is provided to assist p

CAUSE

InterNIC changed the format for WHOIS queries. Usage Analysis was not designed to parse the new format.

RESOLUTION

To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q219292 How to Obtain the Latest Site Server 3.0 Service Pack

STATUS

This problem was first corrected in Site Server 3.0 Service Pack 3.

MORE INFORMATION

This fix addresses the issue only if WHOIS attempts have not been done against the existing database. If WHOIS attempts have been made, then the erroneous data from the TblReferenceDomain table of the database must be removed, or a new database must be created and the log files re-imported.

To remove the erroneous data from SQL Server, open the Query Analyzer, select the Analysis database and issue the following statements:

DELETE FROM tblReferenceDomain where organizationname = "The Data in Network Solutions' WHOIS database is provided by NetworkSo"

DELETE FROM tblReferenceDomain where organizationname = "Access to Network Solutions' WHOIS information is provided to assist p" 

Additional query words:

Keywords : SS3SP3Fix
Version : winnt:3.0
Platform : winnt
Issue type : kbbug