Error Message: There Is No Address Selected When Attempting to Make a Purchase Using Wallet

ID: Q241957

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

The information in this article applies to:

Microsoft Site Server version 3.0, Commerce Edition
Microsoft Windows 2000 Server

SYMPTOMS

On Windows 2000, when you attempt to make a purchase from a sample commerce site using the Microsoft Wallet, the following error message appears, even though you have added a new address to the address book:

There is no address selected. You must select an address from the list or add a new address.

CAUSE

The standalone Microsoft Wallet shipped in products prior to Windows 2000 is not supported by Windows 2000. Windows 2000 instead supports the Microsoft Passport, which includes the Passport wallet service.

For information about the Microsoft Passport, see http://www.passport.com/

Additional query words: sp3 kberrmsg errmsg err msg buy cannot can't

Keywords : kbWinOS2000 SS3SP3Fix kbDSupport
Version : WINDOWS:2000; winnt:3.0
Platform : WINDOWS winnt
Issue type : kbprb