Site Server Setup Stops Responding on Windows 2000 after Opening Setup Documentation

ID: Q243792

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

The information in this article applies to:

Microsoft Site Server version 3.0
Microsoft Site Server version 3.0, Commerce Edition

SYMPTOMS

When you install Site Server 3.0 or Site Server 3.0, Commerce Edition on a computer running Windows 2000, the Setup program stops responding if you open any of the documentation that is linked to from the Setup window.

Note: This only occurs on the original versions of Site Server 3.0 and Site Server 3.0, Commerce Edition that were shipped on compact disc.

RESOLUTION

To view the documentation when the Setup program stops responding, perform the following steps:

Use the Task Manager to end the CD Browser application.

Manually browse the corresponding file on the compact disc.

See the following tables for the files on the compact disc that correspond to the Setup documentation.

Site Server 3.0

Title of Setup Link	Corresponding Compact Disc File Location
Setup Instructions	Docs\Defaultgs_cd.htm
Introducing CSS	Introducing css\Default.htm
Readme Files	Docs\Readme_siteserver.htm

Site Server 3.0, Commerce Edition

Title of Setup Link	Corresponding Compact Disc File Location
Setup Instructions	Docs\Com_defaultgs_cd.htm
Ad Server Readme	Readme_com.htm
Commerce Server Readme	Readme_com.htm

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: autorun intro splash screen setup.exe set up dialog box dialogbox demo32.exe

Keywords : kbWinOS2000 SS3SP3Fix
Version : winnt:3.0
Platform : winnt
Issue type : kbbug